Frequently Asked Questions

Direct Care is an innovative model that offers a flexible, cost-effective approach to your family's healthcare. With a single monthly fee, all your children receive our premier pre-emergency care, regardless of insurance. This model eliminates the need for insurance within our clinic, providing more accessible, affordable, and personalized care, as well as greater freedom in making healthcare decisions for your children.

At Platinum Pediatrics, we emphasize a proactive rather than reactive approach to healthcare. With phone calls, text messages, and telemedicine as our initial contact methods, we ensure that in-person visits are reserved for when they are truly necessary. This saves you time and money on trips to the doctor's office, urgent care, or emergency department. By joining our practice today, you secure access to our cutting-edge technology and extensive experience, ensuring your children receive exceptional care when they need it most.

Direct Care prioritizes the patient, offering more advantages at a lower cost. Platinum Pediatrics' single monthly fee covers all in-office healthcare needs for your children, regardless of the number. By bypassing insurance, our pre-emergency care helps prevent many unnecessary ER expenses. Supported by experienced physicians and nurses, the Direct Care model delivers meaningful, personalized care while granting you greater control over your children's health and your finances.

It's completely normal to have questions about the Direct Care model, especially if it's new to you. We're here to help! Call us at (830) 212-4554 to schedule a face-to-face Doc Talk with Dr. Rodkey and discover the benefits of Direct Care.